Navigating Travel Challenges in Disaster Recovery.

Overview

Field Works Solutions LLC is a full-service project management and labor force staffing firm that provides technical and general services to companies in the reconstruction, disaster recovery, and mitigation industries. They operate in the dynamic field of mitigation services, where time-sensitive responses and team deployments are critical for addressing crises and disasters. The company faced the challenge of efficiently coordinating team travel to project locations nationwide. This case study explores how Tripgrid Booking transformed its approach to flight booking and contributed to its recent success in the emergency management service industry.

The Challenge

Field Works Solutions LLC operates in an industry where rapid response and effective team deployments are vital. Coordinating travel logistics for their teams presented several challenges:

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• Complex team deployments: Deploying multiple teams to various project locations nationwide required intricate travel planning.
• Efficiency and Time: Field booking processes were time-consuming and prone to errors, potentially delaying project responses.
• Cost Management: Efficiently managing travel expenses was essential to staying within budget constraints and recovering costs.

The Solution

Field Works Solutions LLC turned to Tripgrid Booking for a solution to their travel coordination challenges. Tripgrid Booking offers the following benefits:

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• Project-Based Booking: Our project-based approach allowed Field Works to organize team travel into dedicated projects, ensuring that each deployment was organized and well-documented. It was critical to track which staff were assigned to which project and housing all their travel details and statuses.
• Comprehensive Travel Profiles: Creating detailed profiles for each team member simplified the booking process, with essential information readily available for quick and accurate flight reservations.
• Streamlined Flight Searches: Adding multiple team members to one flight became hassle-free, thanks to Tripgrid's intuitive interface. This significantly reduced the time spent on flight bookings.
• Flexible Payment Options: Tripgrid's flexible payment solutions allowed Field Works Solutions LLC to efficiently manage expenses by accommodating various payment methods, ensuring smooth transactions for all team members.
• Personalized Itineraries: Tripgrid-generated personalized itineraries for each traveler, enhancing communication and ensuring everyone had the necessary travel information, including all detailed fees.
• 24/7 Travel Agent Support: In unexpected travel issues, Tripgrid provided 24x7x365 Travel Agent support for tickets booked through the platform, ensuring that the travel organizers and travelers received assistance when needed.

The Result

The introduction of Tripgrid Booking had an immediate and profound impact on Field Works Solutions LLC's operations. Alan Dolezal, President of the company, stated, "Tripgrid allowed us to execute and organize flights for rapid deployment of crew travel, unlike any application we have used in the past." By simplifying the process of team travel coordination, Tripgrid Booking enabled the company to respond swiftly to emergencies, manage costs efficiently, and enhance communication within their teams. Consequently, Field Works Solutions LLC continues to excel in its mission to provide effective emergency management services.