Tripgrid Support

Travel software purpose-built for Media & Entertainment

Tripgrid is provided through your Travel Agency

ProjectsTravelersAccount
Projects
Search projects+ New Project
Inbound Crew
AHCTCSJM+2
On Location
BHCSDFAH+7
Event Day
BHCTDFHA+4
Tournament
BHCTCSCP+6
Today's Flights
AH
PDX → LAX
On Schedule
CS
SEA → LAX
On Schedule
CT
DEN → LAX
On Schedule
LP
ORD → LGA
On Schedule
Whole crew booked
+5 travelers on one flight

How it works

Everything a Travel Coordinator needs to book, manage, and track travel — built around how entertainment teams actually travel.

Flights

Entertainment Flights

Search flights for every traveler on the flight grid and check out in a single flow — no duplicate trips, no re-entering payment, or repetitive details for the fifth traveler in a row. Just search, book, done.

  • Consumer-grade booking, built for production speed
  • Shaped by 100s of interviews with Production Coordinators
  • Corporate discounts, entertainment fares, and NDC content in one place
Profiles

Entertainment Profiles

Most Coordinators' single source of truth is a spreadsheet. Tripgrid doesn't fight that — it upgrades it. Manage every traveler profile online, your way, without losing the format your team already trusts.

  • Bulk upload and download profiles by spreadsheet
  • Manage traveler profiles online, at any scale
  • Sync with your Travel Agency's database when you need it
Features

Entertainment Features

Every entertainment team has steps that corporate booking tools never planned for. Tripgrid builds them in: share options with travelers before you book, add POs and invoices as you go, and route approvals to the right Manager, so the whole process lives in one place.

  • Share flight options with travelers, right in the app
  • Enter POs and invoices with guided dropdowns
  • Route travel approvals through your Managers when required
Tracking

Flight Tracking & Service

Coordinators rarely work one project at a time. Tripgrid lets multiple Coordinators track every flight, across every show, with live updates — and your Travel Agency is on call 24/7 for anything that needs white glove service.

  • Cancel tickets in-app, at no charge
  • Exchange tickets in-app, when enabled by your TMC
  • Reach a live agent from your Travel Agency, any time

What used to take hours or days now takes minutes.

For Travel Managers

Travel software that your Coordinators will adopt

01

Give productions a booking experience they'll actually use — and recover the leaked transactions, offline bookings, and reportable data that fall outside your managed program today.

02

Give productions access to your global content and negotiated rates, with the flexibility to register their own accounts in tax incentive locations.

03

Move manual, offline booking processes online — and lower your costs in the process.

Talk to Our Team

Ask your TMC about Tripgrid

Tripgrid is provided through your Travel Agency. Send this note to your Program Manager to find out if they're a partner, or to set up a demo.

ToYour Travel Agency Program Manager
Subject

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Product Support

Do you have a support issue with Tripgrid that your Travel Agency has not handled? Send us a note.

Or call toll free(888) 348-4743
What do you need help with?

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Our support team will reply to .

Talk to our team

Travel software your Coordinators will adopt, through the Travel Agency you already work with.

Or call toll free(888) 348-4743
What would you like to talk about?

Thanks, .

Someone from our team will reach out at .